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Forum Discussion
friendly_banter
Jan 28, 2020Initiate
GS308P Gigabit Speed issue
Hi there, I have installed a GS308P recently and connected it to one of our distribution switches to provide additional ports for some desks in the office. The switch port the GS308P is conne...
- Feb 05, 2020
Hi folks,
First of all, thanks for your replies.
In the end the solution was as simple as embarrassing. After replacing all cables I could replace (except for the one under the floor from the floor box to the comms room of course) I decided that the culprit had to be the one cable between floor box and switch. Replaced with a good one and tested - hooray, gigabit.
Then I installed the switch at its designated location and .... 100Mbps. :(
It turned out, the Ethernet port in the floor box is wonky and once the lid of the box is closed the cable and the RJ45 connector are pushed down and some pins lose contact so that only 100Mbps are possible.
Long story short, I managed to lay in the cable in a way that this does not happen anymore.
plemans
Jan 28, 2020Guru - Experienced User
Is the switch its connected to gigabit?
have you checked the cable and run?
If the cable is only cat 5 it'll connect at 10/100mbps speeds.
cat5e and higher can connect at gigabit. *potential issues could be caused with bad cable, extended run, or wired run that had issues.
Luckily the GS308P is pretty small. You could grab a 6 ft run cable and move it right to where your distribution switch is to check if its a run issue or cable issue. have you tried this?
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