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Forum Discussion
steetiehj
Jun 10, 2017Aspirant
GS308P poe port 4 not working
Hi, I bought this unit brand new in Feb. It's been running two cameras fine for the last month, last weekend I added another 2. 1 of the new cameras works fine but the other doesn't. I've checked...
- Jun 12, 2017
Based from your response, it seems to be a hardware fault on the GS308P switch. With regard to this, I advise you to open a chat / online case with NETGEAR Support and let them know the status of your GS308P switch. Kindly attach a .doc or .pdf copy of the Proof of Purchase or Sales Invoice of your GS308P switch for warranty verification. If ever the hardware warranty is still valid, an online replacement will follow.
Regards,
DaneA
NETGEAR Community Team
steetiehj
Jun 11, 2017Aspirant
Thanks, DaneA
1. Tried all 4 cameras in PoE 4 and no lights at all. Nothing connected in PoE ports 1, 2 or 3
2. PoE 1, 2 & 3 have Orange and Green lights, PoE 4 has nothing
3. Power light is on but PoE Max isn't (and isn't for any of the above
DaneA
Jun 12, 2017NETGEAR Employee Retired
Based from your response, it seems to be a hardware fault on the GS308P switch. With regard to this, I advise you to open a chat / online case with NETGEAR Support and let them know the status of your GS308P switch. Kindly attach a .doc or .pdf copy of the Proof of Purchase or Sales Invoice of your GS308P switch for warranty verification. If ever the hardware warranty is still valid, an online replacement will follow.
Regards,
DaneA
NETGEAR Community Team
- DaneAJun 14, 2017NETGEAR Employee Retired
I just want to follow-up on this. Were you able to open a chat / online case with NETGEAR Support regarding your concern? If yes, keep us posted.
Regards,
DaneA
NETGEAR Community Team
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