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Forum Discussion
CageyH
Nov 09, 2020Aspirant
GS308V3 - no internet connection
Hi, As mentioned elsewhere on this forum, I am on my second GS308V3 unmanaged switch, both of which share the same problem. I replace a competitors 4 way switch with this 8 way switch, and I los...
- Nov 09, 2020
I have managed to convince the revender to take this product back, as it is faulty (thanks in part to the RMA).
I will be looking for a different product soon, as I have bad experience with this particular model.
DanielZhang
Nov 09, 2020NETGEAR Expert
Hi CageyH ,
Welcome to NETGEAR online community! :)
May I know more about your topology on GS308v3 when this unusual situation happened?
Such as:
Router >>>Port 1
PC >>> Port 2
Printer >>> Port 3
Camera >>>Port 4
etc...
If you got time.
Please also help capture the packets on the scenario which Internet available and Internet unavailable on your PC.
You can try with Wireshark on PC's NIC when connected to GS308v3.
Such as following two scenario:
PC>>>GS308v3>>>Internet available
PC>>>GS308v3>>>Internet unavailable.
Let's see what happened during Internet communication.
CageyH
Nov 09, 2020Aspirant
The topology is:
Orange Livebox (4 port router built in) port 1 > switch.
Orange livebox port2 > Netgear CPL
Ports 2, 3 and 4 of the switch connected to PCs.
None have internet connection, apart from a brief moment during startup, and then an unidentified network message pops up, and I no longer have internet access.
The rest I will need to look at when i get home.
Orange Livebox (4 port router built in) port 1 > switch.
Orange livebox port2 > Netgear CPL
Ports 2, 3 and 4 of the switch connected to PCs.
None have internet connection, apart from a brief moment during startup, and then an unidentified network message pops up, and I no longer have internet access.
The rest I will need to look at when i get home.
- CageyHNov 09, 2020Aspirant
I have managed to convince the revender to take this product back, as it is faulty (thanks in part to the RMA).
I will be looking for a different product soon, as I have bad experience with this particular model.
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