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DDPAT's avatar
DDPAT
Aspirant
May 08, 2022

GS308v3 will not connect to new phone adaptor

GS308v3

I can not find much information on my router. I had a Cisco phone adapter for years and have used it with this router for some time now. The phone adapter went bad and I was sent a new one. It will not stay connected. I was advised that i needed to contact my ISP to open a port but they refuse to do so. I have read some instructions but I can not complete any that I have. How can I get this this phone adaptor to work with my router?

7 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    The GS308 is a LAN switch that inter connects wired devices to a wired router. 

    Contact the mfr of this phone adapter to see howe it's installed and get support information. 

    • DDPAT's avatar
      DDPAT
      Aspirant

      They were not helpful they referred me to the ISP

       

      • DDPAT's avatar
        DDPAT
        Aspirant

        It connects and works sometimes for a couple of days or a day then disconnects again.

        Xfinity was very rude but did send me instructions in an email but I cant figure it out.

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