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Forum Discussion
GS316 switch dropping link with some NICs
This is very weird. I have two examples of this switch misbehaving when establishing a link: 1) Currently, when I connect my PC to any port (using multiple different cables), the connection drops...
Are the software drivers of the LAN adapter of PCs you are on the latest version? If not yet, kindly update it then check if the same problem will occur.
Also, the product brochure says "lifetime warrant", but I can no longer get support for it. Can it be RMA'd?
As per page 4 the GS316 data sheet here, the switch has a 3-year Hardware warranty and 90-day free Technical Support warranty upon date of purchase.
Regards,
DaneA
NETGEAR Community Team
The drivers are the latest versions I can get.
I replaced the switch with a non-Netgear switch and the problem has gone away.
Thanks for the feedback. Now that the problem is isolated, I suggest you to open a chat/online support ticket with NETGEAR Support here at anytime to let them know the status of your switch and get a replacement (as long as its still within hardware warranty).
Regards,
DaneA
NETGEAR Community Team
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