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Forum Discussion

cshc's avatar
cshc
Aspirant
Nov 08, 2021

GS324 last 8 ports not working

Since last 8 ports (17-24) are not working, so my 24 ports switch become a 16 port switch....

2 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    The unmanaged GS324 does come with three years of wrranty (except China where its one year).to the initil buyer. 

     

    https://my.netgear.com/ -> [My Support] ->  [Contact Support] -> Replace my defective product

    • cshc's avatar
      cshc
      Aspirant

      @ schumaku Thanks for your kind response and help that I managed to creat a case no. 45312206 and phoned the Tech Support this morning Nov 9 2021. Unfortunately the Support identified this is a hardware/mechanic issue and the unit is by now out of warranty so I have to bear with this by using an only 16 ports out of 24 ports Netgear unmanaged switch. Recently I managed to buy a used 24 ports Cisco switch to cover the missing ports...

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