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Forum Discussion
GS324 stopped working, wrong port LEDs illuminated
There was a power outage this afternoon. Once the power came back on, my devices could not connect. After checking every component, I realized the GS324 was the point of failure.
At first glance, everything seemed fine: The PWR LED was green and the various ports were lit up.
Upon further inspection, however, I noticed that the LED ports were off, shifted one row to the left.
I tried a simple setup to validate:
1) A direct connection from the server to the laptop worked well.
2) An indirect connection from the server to port 6 and the laptop to port 10 did not work.
The GS324 shows that the PWR and LEDs 4 and 8 are illuminated.
Powering off did not work. The device is about 30 months old.
Any suggestions?
7 Replies
The GS324 comes with three years warranty on most markets, except China.
Head to https://my.netgear.com/ and check the warranty remaining.
Unfortunately, it does not have a "factory reset" button. It only has a power button and a Kensington lock. There is no button to reset it on the front or back.
it does not have a "factory reset" button
Not a switch I own - I googled some images and unfortunately I'm not seeing a reset pinhole either.
Any suggestions?
Did you try a factory reset?
Unfortunately, it does not have a "factory reset" button. It only has a power button and a Kensington lock. There is no button to reset it on the front or back.
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