NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
neast5006
May 07, 2021Aspirant
GS605 switch is not giving one of my computers Internet access
Hello, I've had this switch for a few years now and it has been working perfectly. Last week I received a new computer, and the switch is not allowing that computer to connect to the Internet. I'...
DaneA
May 09, 2021NETGEAR Employee Retired
Welcome to the community! :)
On this setup: modem==router==GS605==newPC, are you getting a valid IP address from the router? If yes, kindly try to check if you will get replies if you ping the IP address of the router. Then if you are getting replies from the router, check if you will get replies if you ping a website such as google.com.
If ever you are not getting a valid IP address from the router, try to set a static IP address to your new PC that is within the IP address range of your router. Then, check if you will get replies if you ping the IP address of the router. Then if you are getting replies from the router, check if you will get replies if you ping a website such as google.com.
Kindly observe the behavior of the port LED lights as well.
Regards,
DaneA
NETGEAR Community Team
- neast5006May 09, 2021Aspirant
Yes, I'm getting a valid IP address from my router. The router's IP is 192.168.1.1 and it giving my PC the IP of 192.168.1.114. However I cannot ping the router. I tried setting a static IP but it made no difference.
I should note that if I bypass the GS605 switch and plug my computer directly into the router, then the Internet works.
I have 4 devices plugged into the switch, one being the new PC. The LED lights for all 4 are green and blinking in rhythm with each other.
Thanks,
neast5006
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!