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Forum Discussion

colordrops's avatar
Dec 19, 2020
Solved

Looking for rack mount brackets for the GS108PP 8 port POE+ switch

I'm looking for rack mounting brackets for my GS108PP switch that I bought less than a year ago, and I searched the forums here and the response is to get in touch with support.  But Netgear does not allow you to contact them if you purchased the product more than 90 days ago.  This is the worst support I've ever seen from a hardware company.  I don't even really need support - I just want to buy some rack mount brackets, and yet I have no way to even get in touch with Netgear.  

 

I search Amazon and there is nothing that fits this product.  I will never buy another Netgear product if I can't resolve this.

 

This is what I see when I try to contact support:

 

  • So I wanted to update and mention that Netgear support came through and delivered the brackets to me as soon as they were available.  I'm impressed with the follow up by Netgear when the part was available.  Much appreciated.

7 Replies

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  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Your GS108PP was certainly delivered with the rack mount wings.

     

    If missing or for re-odering don't hesitate to contact Netgear Customer Care at customer.service@netgear.com 

     

    • colordrops's avatar
      colordrops
      Tutor

      Thanks, I've sent an email to this address.  Appreciate your help.

      • colordrops's avatar
        colordrops
        Tutor

        Annnnnnnnnd it doesn't appear that anyone sells this particular part.  Well there you have it.

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