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Forum Discussion
Bret4312
Nov 03, 2015Aspirant
Netgear FS116 Switch not connecting
Hi All; Tonight i traded in my older modem (ISP provided) which was connected to a D-Link router then to the Netgear FS116 switch. The new modem/router replaces both those and is a Cisco DPC3848...
- Nov 04, 2015
Hi Bret4312,
Bret4312 wrote:
"I see" said the blind man.
Thanks Dane - you're a good man. I will try my luck with Netgear support. Of course, I have no invoice.In the absence of the Proof of Purchase or Sales Invoice of the FS116, alternatively you may provide the following:
1. An e-mail from the reseller for confirmation of sale.
2. Credit card statement showing the purchase of the device.
Bret4312 wrote:
Presuming these machines have a life and this is not uncommon, would you expect the simple act of an unplug/plug would kill the unit? It worked fine in the moments up to that act.For me, a simple act of an unplug/plug should not cause the switch to be faulty. Unless, there is really a problem or fault with the hardware itself or with the power adapter that is being used with the switch.
Regards,
DaneA
NETGEAR Comunity Team
Bret4312
Nov 04, 2015Aspirant
Thanks Dane.
Good question but I'm not exactly sure the answer. I think they do continue to blink in the same fashion when the Cisco or the cable to the desktop upstairs or one to the laptop is plugged or unplugged.
Is that what you mean?
Good question but I'm not exactly sure the answer. I think they do continue to blink in the same fashion when the Cisco or the cable to the desktop upstairs or one to the laptop is plugged or unplugged.
Is that what you mean?
- DaneANov 04, 2015NETGEAR Employee Retired
Hi Bret4312,
Bret4312 wrote:
Good question but I'm not exactly sure the answer. I think they do continue to blink in the same fashion when the Cisco or the cable to the desktop upstairs or one to the laptop is plugged or unplugged.
Is that what you mean?If ever the port LED lights of the FS116 switch are still on and blinking even when there are no devices connected to its ports then the FS116 switch is faulty. Kindly contact NETGEAR Support to verify if there is still hardware warranty left on the FS116 switch. Be reminded that a proof of purchase or sales invoice of the FS116 switch might be asked from you for warranty verification. If there is still hardware warranty left then you could ask for replacement.
Regards,
DaneA
NETGEAR Community Team
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