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Forum Discussion
btmckee9
Aug 13, 2017Aspirant
GS108v4 Died, best way to get support / find out about waranty
I bought a GS104 as a replacement for a dead TPLINK. It lasted about a week over the one year mark. It died oddly, because link LEDs still work, but on some ports the LEDs blink really really fast an...
- Aug 24, 2017
I just want to follow-up. Were you able to received your replacement GS108v4 switch? If yes, kindly check if its working fine.
If ever the replacement GS108v4 switch you received is working fine and you have no further concerns, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
DaneA
NETGEAR Community Team
btmckee9
Aug 20, 2017Aspirant
Thanks for checking up. Family visiting. Busy at work... I haven't had a chance to register it. Perhaps I have some time now.
btmckee9
Aug 20, 2017Aspirant
For future reference, it is not necessary to call tech support for this device.
Go to this web page:
https://www.netgear.com/support/product/GS108v4.aspx
Then click "Guided Assistance" and follow the prompts. You can get an RMA and they will ship you a new unit with a return label.
You do have to give a credit card number and they will charge you for the replacement unit if you do not return the defective unit within ten days.
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