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Forum Discussion
HannoZ
Jun 04, 2018Aspirant
registration of gs105
Good evening - at least it was until I tried registering a new product. First off the registration pages wouldnt load properly in chrome so had to resort to edge. Registered the product and got con...
DaneA
Jun 05, 2018NETGEAR Employee Retired
Hi HannoZ,
Welcome to the community! :)
I inquired your concern to the NETGEAR Support Team and just found out that your GS105v5 switch is already registered under your name. Kindly verify it in your end.
Regards,
DaneA
NETGEAR Community Team
- HannoZJun 05, 2018Aspirant
DaneA Thanks for the reply.
I received a confirmation email that the switch was registered however when I log in to MyNetgear, it is not listed as a registered product. I also had an old router that was registered and that has disappeared from the list of registered products as well.
What I think has happened is that I forgot about my account and then created a new one with the same email address - although I should have thought that that should have been raised as a potential problem at the time - and the new router has been registed under my old profile. When I try to login, I get directed to my new profile hence the problem. Hope that makes sense.
Thanks. Hanno
- DaneAJun 05, 2018NETGEAR Employee Retired
I inquired your concern to the NETGEAR Support Team and found out that both the GS105v5 and WNR2200 registered under your name. However, I still reported your concern about what you see in your MyNETGEAR account. I will post here once I got a feedback.
Regards,
DaneA
NETGEAR Community Team
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