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Forum Discussion
ee2
Dec 03, 2016Guide
the prosafe plus utility won't recognize my GS108v3 switch
i am having trouble accessing the internet thru my GS108v3 from a linux box. the old winNT box works fine. under the winNT box, i downloaded the prosafe plus utility to retrieve info from the GS108...
- Feb 20, 2017
just to recap,
my linux box had sporadic connections to the internet to the point where i could no longer connect no matter what i did. in the past, i had removed and re-installed a network connection service within linux. i had removed (right down to reformatting the HD) my linux OS and reinstalled it from scratch. i even tried installing (after reformatting again) another distro. all of these temporarily worked, but quickly stopped after 2 or 3 connection attempts. during this time, my other computer (winNT) had no problem connecting but it was slow. i had past the slowness off to the fact that the winNT OS has been acting flaky for a long time now, but we hardly use it so i never investigated it. i disconneced my switch (both power and ethernet cables) for a few minutes then reconnected. nothing i tried seemed to work long term. i finally disconnected the switch and brought it into work so that i could take picts of the ser. # and send it in to DaneA. the switch did not get reconnected for approximately 24 hours. after reconnecting the switch, everything seemed to work fine and has remained so for about a week now. this is the longest i've been trouble-free of this problem since it started.
oh, and something that may or may not be related, is that last night, my phone line went dead, but my DSL line remained active. this morning, after calling the phone company, i found that my DSL line was also dead. they fixed the line(s) and everything is back up and running. they said that the line problem could have caused my lines to act flaky since my phones were dead but the DSL wasn't. although i have not experienced any phone problems until last night and the internet connection problem has been going on for several months, i'm not sure if this is related, but i'm also not willing to rule it out. (i'm thinking like maybe some kind of electrical short where the connections are sporadic).
DaneA
Jan 31, 2017NETGEAR Employee Retired
ee2,
Welcome to the community! :)
The GS108v3 is a pass-through, unmanaged switch. It will not be really detected by the ProSAFE Plus Configuration Utility and there is nothing to configure on the switch since its unmanageable.
Kindly check the physical connections of your existing network setup. Is the GS108v3 switch directly connected to a modem-only device or a combination of modem-router?
Regards,
DaneA
NETGEAR Community Team
ee2
Jan 31, 2017Guide
DaneA,
thanks for the info. on the GS108v3.
to answer your questions:
1. if by checking the physical connections, are you asking to make sure all the ends are fully inserted into the swiches/modems/NICs of the computers? if so, i did check those (forgot to mention that on my 1st post). if, however, you mean check for proper thru-put vs. resistence of the signals in each line, i do not have the proper electronic equipment to do that. in light of that, since both computers are in the same room, i did swap the network cable from the winNT computer over to the linux box (ie., the linux box was connected to the line that the winNT box was using) and the same thing happens with the linux box (no internet, but it reports that there is a local intranet). i've done a number of different diagnostics on the linux side to determine if it's the OS and come up empty so i wanted to move to the switch to see if there may be a problem there or at least rule the switch out as being the problem.
2. the GS108v3 switch is directly connected to a modem-only device (it's a DSL modem that the phone company gave me when i signed up for their DSL service).
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