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Forum Discussion
NJRonbo
Oct 11, 2024Aspirant
Trying to get hardware support. Page does not load.
Have a Netgear switch from 2017 that went faulty.
Apparently it has lifetime hardware coverage
However, I can't connect to MY.NETGEAR.COM hardware request page. On all my browsers, it won't load.
5 Replies
- FURRYe38Guru - Experienced User
What device are you using to try to access that web page? PC or phone or laptop?
I can access it and it gets me here: https://my.netgear.com/home.aspxWhat model switch do you have?
Connect to the ISP modem or gateway router with out the switch connected?
- NJRonboAspirant
Odd. Your link took me to the right page.
The link next to the affected product sent me to a page that kept trying to load (on Safari and Chrome)
I was able to submit a hardware request for my Ethernet Switch, GS105v3, which at least two connectors no longer work (failed indicator lights and connection)
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