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Forum Discussion
DrewGiggity
Apr 27, 2022Aspirant
XS505M Switch All Lights On, Unit unresponsive
I've been using the XS505M for about 4 years and haven't had an issue since but today the router just stopped working. All of the lights on the unit are turned on (all port lights are green). I've re...
plemans
Apr 27, 2022Guru - Experienced User
With it being an unmanaged switch, not much to do with it other than potentially try a different power supply.
You could try different cables as well.
But you should be within your warranty as I believe it had a 5 year warranty.
HARDWARE WARRANTY | PRODUCTS COVERED BY WARRANTY | NETGEAR
How do I request a Return Material Authorization (RMA)? | Answer | NETGEAR Support
To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process.
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