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simonjaq's avatar
simonjaq
Aspirant
Apr 17, 2018
Solved

XS508M jumbo frames

    Hello   We have an 8 port 10G switch and a mixed 1G / 10G switch. Since we added the 8 port 10G switch the speeds between the computers connected over 10G have dropped quite a bit (from 800M...
  • DaneA's avatar
    Apr 19, 2018

    HI simonjaq,

     

    Welcome to the community! :) 

     

    I advise you to open a chat or online support ticket with NETGEAR Support at anytime and let them know about your concern.  If ever the XS508M switch has been declared faulty, be ready to submit a .doc or .pdf copy of the Proof of Purchase or Sales Invoice of the XS508M switch for warranty verification.  If ever the hardware warranty is still valid, an online replacement will follow. 

     

     

    Regards,


    DaneA

    NETGEAR Community Team

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