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Forum Discussion
BR500 VPN Currently Experiencing Intermittent Connectivity Issues - Reply Thread
Update Oct 30, 2019
Dear NETGEAR BR500 customers,
Over the past two weeks we have experienced extreme instability with our VPN cloud ecosystem. We believe it is due to the scale of custo...
Two days now, this is a complete disaster! Can we please at least get some update, and some ETA on when this will be working. Maybe some details on whats going on?
I have been doing reboots through the app, but went on site to reboot with the physical power button, and seem to have some connectivity back. (This may have been a coincidence though).
There is also an option for OpenVPN but you have to access the router directly, and I believe it was under advanced setup. I was successful in getting a connection, but it did not pass traffic. After the reboot, this is working as well.
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