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Forum Discussion
BR500 VPN Currently Experiencing Intermittent Connectivity Issues - Reply Thread
Update Oct 30, 2019
Dear NETGEAR BR500 customers,
Over the past two weeks we have experienced extreme instability with our VPN cloud ecosystem. We believe it is due to the scale of custo...
Is there any kind of manual overide we can do to get site-to-site for the BR500's to connect? To be honest I am confused and angry that the BR500 needs to have a constant connection to your servers for them to operate propery. I would think once the BR500 makes a site-to-site connection with my other BR500 (using your server's to negoiate the handshake) it wouldnt need to rely on your servers to conitnue operations.. I guess its just another dissapointing "feature" of these devices. I am really starting to regret rolling these devices out to all my locations spread across the US. I have an entire company of 300+ employees unable able to work today becuase of this.
Agreed! There needs to be accountability and a Quality Control group at a large company like Netgear getting on top of all of these issues. Management should "Start their engines" _ Start having meetings with you engineering groups, quality control and development groups so you can better serve your customers--your a public company on NYSE and should hear your customers because we paid for your products and services.
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