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Forum Discussion
BretD
Oct 24, 2019Administrator
BR500 VPN Currently Experiencing Intermittent Connectivity Issues - Reply Thread
Update Oct 30, 2019
Dear NETGEAR BR500 customers,
Over the past two weeks we have experienced extreme instability with our VPN cloud ecosystem. We believe it is due to the scale of custo...
Habanoskid
Oct 26, 2019Initiate
Morning All!
I'm new to this community but have been lurking since Thursday when my Insight Managed VPN tunnel broke. Thank s to everybody for their suggestions!
I woke up excited that the Netgear VPN problem was fixed. That "excitement" was short lived though. After updating the firmware to 5.7.06, the VPN broke again! Had to drive 80 miles to re-establish the IPSec tunnel. Based on suggestion of the "support team", I stupidly disabled the IPSec tunnel remotely in favor of the Insight Managed tunnel.
Did anybody receive the email from Netgear the day before the Insight Management issues occured? It stated that they were making some "exciting changes to NETGEAR Insight 5.7 ...". I don't know if this change has anything to do with the current Netgear Insight problems, but I wouldn't be supprised Frankly, this is excitement I could live without!
I should have known better than to re-up with Netgear after they wanted to replace a broken SRX5308 (lifetime warranty) with an FVS336v3 with half of the throughput and half of the WAN ports! At least the SRX's gave me over 10 years of relatively trouble-free service.
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