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Forum Discussion
BR500 VPN Currently Experiencing Intermittent Connectivity Issues - Reply Thread
Update Oct 30, 2019
Dear NETGEAR BR500 customers,
Over the past two weeks we have experienced extreme instability with our VPN cloud ecosystem. We believe it is due to the scale of custo...
Another night with no VPN.....
Netgear,
I was forced to purchase the BR500 system because you stopped supporting/updating my old FVS336V3 firewall/routers. But these BR500 systems are not reliable.
Either fix these things OR re-start support for the older routers.
Hello,
Latest updates show that our VPN servers are up and running. For latest updates on the VPN status please be sure to subscribe to the community link below:
If you do have any issues with the VPN service, please send me a private message and we can open a support case to further help.
Netgear,
That is not answering the questions. It has been stated that a "Final Fix" will be implement. No where has it been communicted that this "Final Fix" is complete. Yes, you are sending updates that the VPNs are up. But they are still not 100%, as can be shown by users logging on here.
The idea that "Opening a ticket" if there is an issue is a "fix" is not. A ticket should be opened because of problems at OUR end, not at your end.
Is there a "Final Fix"? And when will it be implemented?
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