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Forum Discussion
BretD
Oct 24, 2019Administrator
BR500 VPN Currently Experiencing Intermittent Connectivity Issues - Reply Thread
Update Oct 30, 2019
Dear NETGEAR BR500 customers,
Over the past two weeks we have experienced extreme instability with our VPN cloud ecosystem. We believe it is due to the scale of custo...
rjwerth28
Aug 15, 2020Guide
Hate to tell you, I'm on the latest firmware and today the VPN is still down even after a reboot.
rjwerth28
Oct 06, 2020Guide
Day 2 of no VPN here....again. Netgear stinks.
- pwillOct 07, 2020Aspirant
No VPN connection since 2 days after Netgear patched their systems. I see 4 (old) groups in my VPN client. None of them works.
When will Netgear get this chaos under control .... :-(
- rjwerth28Oct 07, 2020Guide
Day 3 of no VPN.
They will never get control over this as far as I can tell.
I really want my money back.
- YeZOct 08, 2020NETGEAR Expert
There were a few users whose VPN groups have some issues, we have cleared that up. Can you check if it's working now for you? If not, can you priviate message me so we can help you further?
Thank you.
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