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Forum Discussion
BR500 VPN Currently Experiencing Intermittent Connectivity Issues - Reply Thread
Update Oct 30, 2019
Dear NETGEAR BR500 customers,
Over the past two weeks we have experienced extreme instability with our VPN cloud ecosystem. We believe it is due to the scale of custo...
No VPN connection since 2 days after Netgear patched their systems. I see 4 (old) groups in my VPN client. None of them works.
When will Netgear get this chaos under control .... :-(
Day 3 of no VPN.
They will never get control over this as far as I can tell.
I really want my money back.
There were a few users whose VPN groups have some issues, we have cleared that up. Can you check if it's working now for you? If not, can you priviate message me so we can help you further?
Thank you.
Officially one week now with no VPN....
rjwerth28,
What is the issue that you are running into? Unable to connect? Manage VPN groups? Do you have a screenshot of the error?
After 3 days my new Instant VPN group showed up. Could add one router to group that took 2 days before it showed up. Now cannot add the second router to the group. Keeps saying
Other images didn't show
Netgear solved the/my issue with the multiple VPN groups. I hope it keeps the stability I am monitoring for the last days.
/Patrick
I have multiple VPN groups again, no VPN connection and difficulty to login into Insight VPN ...
Was there an update?
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