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Forum Discussion
train_wreck
Jul 26, 2017Luminary
Current Prosafe VPN firewalls end-of-life?
Have seen some other posters say that support has told them the current FVS devices are end of life (FVS318Gv2, FVS336Gv3, SRX5308)? Is this confirmed? Are there plans for a refresh? My current c...
- Sep 05, 2017We've made an announcement: https://www.netgear.com/business/products/security/vpn-firewalls.aspx
Alohadog
Aug 31, 2017Aspirant
Any updates? It's been almost a month.
I'm getting tired of the DNS falling over when its not supposed to. With no prospect of a software update, I've got to start looking at other vendors.
mdgm-ntgr
Sep 05, 2017NETGEAR Employee Retired
We've made an announcement: https://www.netgear.com/business/products/security/vpn-firewalls.aspx
- train_wreckSep 05, 2017Luminary
Wow, just giving up huh?
- 24mediaAdminSep 06, 2017Guide
Wow, finally a statement. It was a good product line. All it needed was somebody who cares about the firmware for adding new features and keep them up to date.
For us as customers and partners its like a punch right into the face. An acceptable, customer friendly solution would be to say: "Yeah the product line goes EOL but we know that we have a responsibility and therefore we do our best to integrate actual features and solve last problems in a future firmware upgrade over the next few months"
But you have chosen a not so friendly method like "Yeah, do what you want, We're out"
As partner and reseller I wanna tell you that this approach is a desaster. You might think of it like "Yeah, we should let these products die because they are not profitable" (or something else) but It will have a huge impact on the rest of your product lines. People are not that dumb. Everybody who knows how you proceeded with the EOL for these products will think twice to buy a switch or a nas.
- Retired_MemberSep 06, 2017
Hi All,
Two weeks ago I wrote a message to Patrick Lo, CEO Netgear and demanded an immediate answer regarding the Netgear Firewall products. I have been called back a week ago from his assistant, asking strange questions. Whatsoever, now Netgear came out with it.
I am pretty upset by this decision, especially regarding firmware updates of existing products. Perhaps Netgear Firewall clients should gather and sue Netgear with a class action - this business behaviour is of course not acceptable and shouldn't pass without protest.
Regards,
Viktor
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