NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Every morning my FVS318Gv2 disconnects from my modem
Every morning my FVS318Gv2 disconnects from my modem. In order to fix the issue I have to login into the switch (http://192.168.1.1). Within a few seconds of logging into the switch my internet connection is restored.
My internet connection is from my personally owned Comcast Xfinity compatible modem to the FVS318Gv2 switch.
I'm thinking that perhaps a factory reset my help. However, I've tried sticking a paper clip into the Factory Reset button in the back of the unit but nothing happens. The manual says that a factory reset can also be performed by accessing the switch website ((http://192.168.1.1) going to Maintenance and click Factory Reset. However, there is no Maintenance option or any option I can find to perform a factory reset.
Help!
9 Replies
So,
Are you saying that the output of the Modem goes to the managed switch and that the device that you are using to "Log Into" the switch with is connected to the switch and that you have other devices attached to the switch as well?
Is the "Modem" also acting as a router? or is it acting as a bridge?
More precise information please.
The cable is connected to the Motorola Cable Modem (MG7540). The MG7540 has 4 network port. I am connecting from one of the network port to the FVS318Gv2. All other computers and one Xbox in the house are wired connected to the FVS318Gv2.
OK,
The Networtk needs to be setup so that the modem is also your router and the modem/router output needs to feed the FVS318Gv2 that feeds all of your other cabled equipment, which is what it wounds like you have.
The FVS318Gv2 is also in itself a Firewall capable of NAT. So diable the NAT in the FVS318Gv2 and use "Classical Routing Mode" because you may have what is called "Double NAT" going on here...
To reset the FVS318Gv2 you will need to push the reset button in and hold it for a slow count to 10... like 20 seconds....
Try those things.
Besure to visit the Firewall forum next time.
https://community.netgear.com/t5/Hardware-VPN-Firewalls-and/bd-p/business-vpn-firewalls
Glad you got it fixed.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
