Forum Discussion

Blitz2016

Aspirant

Mar 27, 2016

Solved

Firmware 4.3.3-6 Using Self Signed Cerificates with Serial Number "0"

Firmware 4.3.3-6 has an embedded Cerificate used for security. PROBLEM: The NetGear Self Signed Certificate has a Serial Number of "00" (or "0"). If any other self signed certificate is used els...

Firmware

Blitz2016
Apr 04, 2016
Life's so complicated... I was looking for a link saying online case or support ticket, etc.. Appreciate the response.

DaneA

NETGEAR Employee Retired

Mar 28, 2016

Hi Blitz2016,

Welcome to the community! :)

It would be best that you open an online case with NETGEAR Support here regarding your concern. It is possible that it will be escalated to the engineering team as feature request.

Regards,

DaneA
NETGEAR Community Team

Blitz2016
Aspirant
Apr 04, 2016
Thanks Dane for the reply. Well either I cannot see what's in front of my face or the link is not correct. I cannot find any option for opening a case ticket with support. Just options for premium support and a link back to the Forum and such. If you have a better link I would appreciate it.
- DaneA
  NETGEAR Employee Retired
  Apr 04, 2016
  Hi Blitz2016,
  
  From the link that I have provided to you, kindly click on "Get help on my NETGEAR product" as shown on the image below then proceed with it so that you can open an online case to get in touch with NETGEAR Support.
  
  Regards,
  
  DaneA
  NETGEAR Community Team