Firmware file invalid or corrupted

DaneA,

I keep getting the corrupt file problem over and over. I just want to be clear here. I am not happy.

A. I didn't buy a wireless router to get aggrivated and upset.

B. I don't want to spend my time looking for solutions to problems I didn't create.

C. It is ridiculous that your products don't maintain themselves. I don't get paid to make sure NETGEAR's products work properly. I paid NETGEAR for a product to work on its own. Imagine buying a cellphone that you have to maintain. Think about how less complex a router is compared to a cell phone... Yet the router is the complex device in need of complex support. It's nonsense.

D. Your "help" is useless when the product you're trying to support is junk and your advice is based on guesses.

E. NETGEAR is a scam. These products are meant to break. The software is meant to fail. Your company has 1 star when it comes to customer service and satisfaction. Why is that? Just some random chance of events that has led to the lowest rating possible? Only in some fantasy land would that make any sense. The company is scamming people into buying junk from them. 

In closing I would like to say that I think taking my business elsewhere is probably the best thing to do since the majority of the reviews about your products indicate that giving NETGEAR more money is the only way to fix the defective products and services. Wouldn't it be money ahead to just buy a new router for less than the cost of "help" from you guys? You don't help, you're not helping. You're throwing shots in the dark at defective products. You must know this. Everyone else already does, except these poor fools that took your suggestions and actually thought they'd work.

We're all not suckers. NETGEAR already suckered me once. Fool me once shame on you, fool me twice shame on me. Right now all the shame is on NETGEAR's shoulders.

All of your suggestions failed to work. Now what do you suggest? Filing a complaint with NETGEAR. This is how people end up doing more troubleshooting for free for NETGEAR before NETGEAR hits them with the sales pitch to get an "expert" involved for a fee. Save your breath, have some integrity and just say, "It's a scam. Just go buy another one and save yourself the hassle, time, and money."