NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MasterBrian
Jul 29, 2016Aspirant
FVS318G - All lights just flash and no connectivity
As the title says all the lights flash and it doesn't seem to connect to any computers. We've replaced the modem that was hooked to router, but still no internet and I can't even access the browser ...
- Aug 01, 2016
Hello MasterBrian,
You are welcome! Please give us an update once you get the replacement unit. Otherwise you can mark this thread as "Accept as Solution".
Thanks,
DaneA
Aug 01, 2016NETGEAR Employee Retired
Hi MasterBrian,
It seems that your FVS318G is faulty since the lights are still flashing no matter what you do. I advise you to open an online case with NETGEAR Support at anytime. Let them know what is the status of your FVS318G. Attach a pdf copy of the Proof of Purchase or Sales Invoice of your FVS318G for hardware warranty verification. If the hardware warranty is still valid, then an online replacement will follow.
Regards,
DaneA
NETGEAR Community Team
MasterBrian
Aug 01, 2016Aspirant
I called and they are doing an RMA, thanks for the help!
- JohnRoAug 01, 2016NETGEAR Employee Retired
Hello MasterBrian,
You are welcome! Please give us an update once you get the replacement unit. Otherwise you can mark this thread as "Accept as Solution".
Thanks,
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!