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Forum Discussion
bclccataloger
May 18, 2016Initiate
FVS318Gv2 Admin Blocked to Login From WAN Side
Hello everyone! This is probably a total n00b problem but here goes. I inherited a three server set up with some connections going to a Netgear GS608 switch and out to the internet, and some goi...
- May 18, 2016
Hello bclccataloger,
Welcome to the community!
Were you able to access the UI when on the LAN? There is a policy set on the admin user by default to block the account to login from the WAN. This is a security mechanism as the admin password is a default password easily available on the internet. To disable this feature go to Users - Users. For the admin user click on Policies. De-select the option "Deny Login from WAN Interface" and click Apply. You'll also need to change the password back to its default password before changing this settings.
Let me know if it works.
Thanks,
JohnRo
May 18, 2016NETGEAR Employee Retired
Hello bclccataloger,
Welcome to the community!
Were you able to access the UI when on the LAN? There is a policy set on the admin user by default to block the account to login from the WAN. This is a security mechanism as the admin password is a default password easily available on the internet. To disable this feature go to Users - Users. For the admin user click on Policies. De-select the option "Deny Login from WAN Interface" and click Apply. You'll also need to change the password back to its default password before changing this settings.
Let me know if it works.
Thanks,
bclccataloger
May 18, 2016Initiate
Thanks! The keyword there is "LAN." I had only tried logging using the IP assigned to that firewall, not the generic one that it came with. Booyah, I'm in. See, I told ya it was a newbie question. You saved me from an impending migraine.
Erin :robotvery-happy:
- JohnRoMay 18, 2016NETGEAR Employee Retired
Hi Erin,
I'm glad it helped you! :) If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Have a great day!
Thanks,
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