NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Aneurysm
Nov 20, 2017Tutor
FVS318N not working with new modem-router
Hi, I'm trying to connect the ProSafe FVS318N to a new modem-router but it doesn't work, without the FVS318N internet connection works on every PC on the LAN. This is the story: in the past years I ...
JohnC_V
Nov 21, 2017NETGEAR Moderator
Hi Aneurysm,
Welcome to our community!
It seems that you wanted to connect the FVS318N to your network. Maybe you do have an IP conflict with the other router? Please try changing the LAN IP of the FVS318N and follow the steps below.
- Please reset the firewall to factory default first by pressing and holding the reset button for about 15-20 seconds
- Connect your PC directly to the FVS318N via ethernet cable, there should be no other connections except your PC.
- Login to the GUI
- Select Network Configuration > LAN Setup from the main menu. Click Edit
- Change the IP setup from 192.168.1.1 to 192.168.10.1, 255.255.255.0 and the range to 192.168.10.100-254
- Put a check mark on Enable DNS proxy
- Apply, then reconnect the WAN port to your new modem-router and see if that would work.
Here is an article for reference.
Regards,
Aneurysm
Nov 22, 2017Tutor
I'll try to change the Modem-router IP instead of the Prosafe one, thank you in advance
- JohnC_VNov 22, 2017NETGEAR Moderator
Please let us know if everything works fine right after you change the IP of one the routers that you have so that we may know if that is the one causing the problem.
Regards,
- AneurysmNov 28, 2017Tutor
Changed again the modem-router IP and not it's working, thank you.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!