FVS336G trouble with VPN client software

I had to reload all software on my laptop (thanks Windows 10) and I did not keep good notes on how my VPN client software was set up. I have tried to figure it out with no luck. Before I pay for a service contract, I'm hoping someone here can help! Here are the fields in the client software:

Ikev1Gateway(1) Authentication tab

        Interface: any

        Remote gateway - I'm using the IPv4 address under WAN information on the router's Main page:  Router Status

        Preshared key: confirmed and entered

        I took the encryption settings from VPN page of router – 3DES, SHA-1, DH2 (1024)

Ikev1Tunnel - IPsec tab

                VPN Client address 0.0.0.0

                Address type – subnet address

                Remote host address – address of remote VPN router

                Subnet mask 255.255.255.0 (matches info on router)

                ESP – 3DES, SHA-1, mode is Tunnel

                PFS is checked and group is DH2

I didn't go to any advanced tabs. When I try to open the tunnel, it is stuck on "Send Phase 1 SA"

Any advice on what I missed and/or where in the router to look to find it? Thanks in advance.