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Forum Discussion
WyoDog
Oct 22, 2017Aspirant
FVS336G v2 Very slow throughput
NETGEAR ProSafe™ Gigabit Dual WAN SSL VPN Firewall FVS336Gv2 Firmware Version: 4.3.3-5 Windows 10 Cable modem (Charter/Spectrum) Cisco DPC3216 DOCSIS 3.0 2-PORT Voice Modem ________________...
DaneA
Oct 23, 2017NETGEAR Employee Retired
Hi WyoDog,
Welcome to the community! :)
Since you have reverted the firmware of the FVS336Gv2 back to v4.3.3-5 were you able to perform a factory reset on it, then reconfigure the settings from scratch? It is best to perform a factory reset after upgrading or downgrading the firmware then start from scratch in order to start clean using the firmware uploaded.
If ever you are always using the WAN 1 port of the FVS336Gv2, I suggest you to try using its WAN 2 port in order to isolate the problem. Then, check if same problem will occur.
Regards,
DaneA
NETGEAR Community Team
WyoDog
Oct 23, 2017Aspirant
DaneA
I will try both and report back. I hadn't thought of either fix.
Thanks
- WyoDogOct 31, 2017Aspirant
DaneA
I apologize for not getting right back on this thread, I have been out of town (medical).
No Joy! I first switched to LanB. Same result. So that eliminates that as a source. I rolled back to the previous version, from Firmware Version 4.3.3-6, did a full reset, same result. I was now at Firmware 4.3.3-5. I went back to the previous version (before 4.3.3-5), reset and same result. It appears to me that the router isn't talking well with DNS servers. I called my IPS Charter/Spectrum to verify addresses and have them reset my cable modem, which they did. I got very little else from them (other than some attitude). It's the old, 'it's not our problem, it has to be your equipment, contact your hardware support group. So here I am.
Terry
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