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FVS336gv2 not connectiong with xfinity
Ok, so I have an Xfinity account and a small home network behind an FVS316G firewall. Everything seems to be OK at the moment. However, Xfinity just upgraded me to a much faster connection (over 100 Mbps), and I noticed that I can only get 16 Mbps through the firewall. So, I got myself an FVS336Gv2 firewall, hoping that I can increase the speed, as it is rated higher. But it does not seem to be wilig to connect to the ISP.
On the existing firewall, the connection is set to have no login, and everything is dynamic. It connects.
Then I hook up the FVS336, set it up the same way, and it does not connect.
I do see that the working firewall defaults to PPoE when I select "no login" while the FVS336 defaults to "PPTP (Austria)". Is that possibly the reason, and how do I change it?
Also, what firewall throughput can I expect if I get this running? I saw some people who said they could not get more than 60 Mbps. That would be a 4 fold increase for me, but still below the speed the ISP provides.
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Hi bzness,
The FVS336Gv2 has a LAN-to-WAN throughput of 60Mbps. You may want to check the FVS336Gv2 data sheet here. If you want to take advantage of the upgraded connection that Xfinity has provided which is over 100Mbps, you will need a firewall router that has a LAN-to-WAN throughput that is greater than 100Mbps.
For the initial setup of the FVS336Gv2, kindly try the steps below:
Note: Make sure there is internet connection when you connect a PC directly to your modem. If there is internet access, connect the WAN port (either WAN 1 or WAN 2 port you prefer to use) of the FVS336Gv2 to the modem.
1. On the web-GUI of the FVS336Gv2, go to Network Configuration > WAN Settings > Broadband ISP Settings.
2. On the section that says Does Your Internet Connection Require a Login?, select No.
3. On the ISP Type section, select Other (PPPoE). On the Idle Timeout, select Keep Connected.
4. On the Internet Address and DNS Servers sections, select 'Get Dynamically from ISP' and 'Get Automatically from ISP' respectively.
5. Click Apply.
6. Check if the Internet LED of the corresponding WAN port you are using turns green. Once it turned green, check if you can access the internet through the FVS336Gv2.
Note: If ever the Internet LED did not lit up green, turn off the FVS336Gv2 and modem. Make sure the modem is completely turned off. Then after 5 seconds, turn on first the modem and wait for it to initialize. Then, turn on the FSV336Gv2. Observe if the Internet LED of the corresponding WAN port you are using turns green.
As reference, access the article below:
Initial Access and Basic IPv4 Internet Configuration
Regards,
DaneANETGEAR Community Team
Hi DanA,
thanks for your help. Yes, I had to turn off the modem and turn it on again, then it seemed to connect. Thanks, Xfinity had told me it would work "just by connecting the router".
Anyway, the first attempt only netted me a download and upload speed of 1.5 Mbps. Looking at the router it had defaulted to a a slow WAN speed for both up and down.
I set that manually to 1 Gbps (down), and 100 Mbps (up), and the speed went up to 27 Mbps down and 16 up. The hardware has the latest firmware, and there is notthing really done other than moving data to the LAN and back.
So, when you say 60 Mbps, is that a number that you can get with just one WAN connection active, or is that a speed you can get with both WAN connections combined (which is not an option for me). If with one WAN connection, what are the settings I should check to get the speed to 60?
Since my internet speed is quite a bit higher, which Netgear firewall would allow me to get a true, say, 250 Mbps speed for downloads (uploads are still restriced by the ISP spped), FOR A SINGLE WAN connection.
The LAN-to-WAN (or WAN-to-LAN) throughput is the actual amount of data that can be transmitted from LAN to WAN or vice versa. Either you are using single WAN port or both WAN ports of the FVS336Gv3 (either set to Load Balancing mode or Auto-Rollover mode), still the LAN-to-WAN throughput is 60Mbps.
The FVS336Gv3 has a LAN-to-WAN throughput of 350 Mbps but this has been discontinued along with the whole NETGEAR ProSAFE VPN Firewall product line which has been declared EOL (End-of-Life) last September 1, 2017. Check the announcement here.
Regards,
DaneA
NETGEAR Community Team
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