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Jahare's avatar
Jahare
Aspirant
Oct 01, 2017
Solved

FVS336GV2 Upgrade from -V4.3.1-18 to v4.3.3-6 connection disconects

Recently Upgraded from V4.3.1-18 to V4.3.3-6.   Since upgrade, all rules were wiped when reset, so no rules/services are set.  DHCP is working properly.   Logs show many Sun Oct  1 07:17:11 2...
  • DaneA's avatar
    Oct 02, 2017

    Hi Jahare,

     

    Welcome to the community! :)

     

    Let us isolate the problem.  Kindly try the steps below:  

     

    1. Disconnect the FVS336Gv2 from your existing network.  Then, connect a PC directly to your modem.  Observe if the internet connection is just fine. 

     

    2.  If ever the internet connection is just fine when a PC is directly connected to the modem.  Kindly connect the modem back to the WAN port of your FVS336Gv2 then try this:  on the web-GUI of the FVS336Gv2, go to Security > Firewall > Attack Checks.  Then, uncheck the boxes on "Block TCP Flood" and "Block UDP Flood."  Then, observe if the same problem occurs.  Refer to the image below as reference: 

     

     

    3.  Did you perform a factory reset on the FVS336Gv2 after upgrading the firmware from v4.3.1-18 to v4.3.3-6?  If not yet, I suggest you to perform a factory reset on the FVS336Gv2 then reconfigure it from scratch in order to start clean using the latest firmware version.  Then, observe if same problem occurs.

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

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