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FVS336GV3 loses WAN connection
We have an FSV336GV3 Prosafe Firewall. It is using the latest firmware (version 4.3.5-3). It is connected to an Xfinity labeled DOCIS 3 cable modem. Periodically (like once a week at times) it los...
Thanks for the feedback. I'm glad to know that your internet connection through the FVS336Gv3 is still up and running.
I research about the logs you posted and found out that these logs are generated when there is malformed packet detected. When a packet with error is received by the interface of the router, it will throw this log and dropping the packet. The 'error code 10' is a length mismatch error.
Since the internet connection through the FVS336Gv3 is now fine and if ever the logs your posted is not of your concern as of the moment, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
DaneA
NETGEAR Community Team
I just want to follow-up on this. How is your internet connection through the FVS336Gv3?
Regards,
DaneA
NETGEAR Community Team
Dane:
Thank you for checking in with me. So far the Internet connection through the FVS336GV3 has stayed up (ever since I moved the Ethernet cable to a different LAN port on the cable modem). I am wondering whether the cable "end" was not properly "seated" in the original LAN port and that was causing the connection to intermittentlly fail. Alternatively, could it be that that particular LAN port on the cable modem's built in four port gigabit Ethernet switch is failing?
I will let you know if there is any change!
Thanks again for hour help!!
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