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Forum Discussion
fvs336gv3 VPN Client Not Working
Good Day People, I am having trouble establishing conection to my office location using the NetGear VPn client software and following the step by step instruction in configuring both the server s...
I have tried that with a few computers but the results are the same. Also not all the devices that I'm trying to ping are Windows based, there is a NAS drive, amongst other equipment... not able to ping any of it.
On Thursday July 27th, 2017 another NetGear technical support associate tried to help me fix this issue without any solutions. He recommended I update my Firmware to the latest version, which didn't change anything.
If anyone else out there has any other solutinos please let me know.
Thank you!
As I checked the case that you have that you are only using a free trial version of the VPN client. Usually our firewalls have a free VPN license key included in the package. You were also stuck in phase 2, it means that you were able to communicate with the firewall already and you just need to double check the settings that you have. May you be able to check if there is ANY service created under inbound rules on your firewall? Please disable it and indicate an IP on "VPN client address".
Please refer to this manual.
Regards,
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