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moti's avatar
moti
Aspirant
May 27, 2016

FVS336V3 Router - web interface page for LAN groups takes over a minute to open

Hi,

 

The router is on the latest firmware 4.3.3.-6. Everything works great except this annoying problem. To see the full DHCP leases I should open the page "Network Configuration" -> "LAN Settings" -> LAN Groups. However, it takes over a minute to open. I only have 15 devices. Any idea?

 

Thanks!

8 Replies

  • JohnRo's avatar
    JohnRo
    NETGEAR Employee Retired

    Hello moti, 

     

    Welcome to the community! 

     

    I don't believe this is an issue, I have used multiple routers using this firmware (and older firmware as well) and all of them take a minimum of a minute (depends on the number of devices connected) to load the LAN Groups page. I have tested this on multiple browsers as well and all shows the same result. 

     

    Let me know if you have more questions. 

     

    Thanks, 

    • moti's avatar
      moti
      Aspirant

      Thanks John, I appreciate the effort you put into checking this. It may not be an "issue" in the sense of "this is a bug" but waiting over a minute for this page to load is IMHO a serious usability issue. My older Linksys LRT224 router for example (which is a slower router when it comes to download speed over the same cable connection) is loading the DHCP status page almost instantly.

      I hope the Netgear Product Management folks are monitoring this forum and will consider improving it....

       

      Cheers,

      Moti

      • JohnRo's avatar
        JohnRo
        NETGEAR Employee Retired

        Hi moti, 

         

        I totally agree with what you said, I'm pretty sure this can be improved on future firmware releases. For the meantime, I suggest writing a post on our Idea Exchange Board. This is monitored by the engineering team and if more people request for it (by giving a kudos - up arrow), it will be prioritized. 

         

        Thanks, 

  • Danthem's avatar
    Danthem
    NETGEAR Employee

    Hey moti, 

     

    Yeah, I know it's quite painful to wait for that page to load... A workaround that I myself use is telneting to the device and getting the info that way. Telnet to the unit -> log in with admin and your admin password -> run the command "show net lan dhcp leased_clients list".

     

     

    If you enable the cmd telnet client in Windows you can script it. Put the following in a notepad document and save as whatever.vbs

    Set cmd = CreateObject("WScript.Shell")
    cmd.run"cmd"
    WScript.Sleep 500
    
    cmd.SendKeys"telnet YOUR.IP.GOES.HERE"
    cmd.SendKeys("{Enter}")
    WScript.Sleep 700
    
    cmd.SendKeys"admin"
    cmd.SendKeys("{Enter}")
    WScript.Sleep 500
    
    cmd.SendKeys"YOURADMINPASSWORD"
    cmd.SendKeys("{Enter}")
    WScript.Sleep 2500
    
    cmd.SendKeys"show net lan dhcp leased_clients list"
    cmd.SendKeys("{Enter}")

    Note the delays, they may need some tweaking to work on your unit. At least my FVS336Gv3 here is pretty slow to load the CLI interface after entering the password so I need a 2500ms delay there. If it's too short it will attempt to enter the show command before you're logged in. 

     

    I know it's not really an optimal solution but it works :)

    • moti's avatar
      moti
      Aspirant

      Thanks Danthem. I actually did try to use telnet (mnually, not using your cool script) but I found that I don't always get the latest list of clients. For example, if several new devices were just added the telnet command won't show them until I click "lan groups" on the web page. 

      Cheers,

      Moti

      • Danthem's avatar
        Danthem
        NETGEAR Employee

        Hmmm, interesting! I'll investigate a bit and get back asap

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