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Forum Discussion
DickPalm
Dec 01, 2016Aspirant
FVS338 and iPhone6 VPN
FVS338 Router Ver 3.1.1-08 Trying to connect an iPhone6 using VPN. Using "Application Notes for IPSec Policy supporting Apple iPhone VPN Connectivity" from Atricle ID: 24236 Does not connect with ...
- Dec 29, 2016
I have posted all of my results.
JohnRo
Dec 08, 2016NETGEAR Employee Retired
Hi DickPalm,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Thanks,
DickPalm
Dec 09, 2016Aspirant
Thank you for you suggest article. Unfortunately the article didn't address the FVS338. There is no place to added a user and the only choice for type is admin or guest.
So I purchased a FVS336v2 with the latest firmware and tried connecting though it using the setup in the article. Did finally get it working with some variations and problems.
Problems:
1. Trying to connect through the WAN is nearly impossible. It would continually drop the connection. Had to connect through the LAN. The FVS338 didn't have the problem.
2. The only way to connect the IPhone and pass data was to use the Mode Config we had for the Netgear VPN Client used for a Windows laptop.
3. It would connect using the Mode Config the article suggested, but wouldn't pass data.
4. To have changes have effect was to disconnect power and re-connect or to delete the configuration, reboot and install the new configuration. The reboot command was questionable if it did any thing.
- JohnRoDec 13, 2016NETGEAR Employee Retired
Hello DickPalm,
What firmware version are you running on the FVS336Gv2? Are you experiencing the dropouts only when the VPN is active?
Thanks,
- DickPalmDec 13, 2016Aspirant
The latest version listed, Ver. 4.3.3-6.
The connectivity over the WAN is the same with or without the VPN active. The connectivity through the VPN is slightly better, but still poor. The FVS338 didn't have any connectivity problems.
Connecting via the Netgear VPN Client on a Windows 7 machine is more reliable.
The only reliable connection is a cable connected to the LAN.
- JohnRoDec 15, 2016NETGEAR Employee Retired
Hi DickPalm,
Was the FVS336Gv2 brand new when it was purchased? Did you experience the issue since it was installed?
Thanks,
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