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Forum Discussion
FVX538 VPN Connects but No Traffic
I would like to utilize the VPN function on this unit, but I can't seem to get it to work. I followed instructions at https://kb.netgear.com/25836/How-to-Setup-VPN-with-NETGEAR-Firewall-and-iPhone-iP...
Welcome to the community! :)
Not sure if this will help. Let me share the following links below. Kindly try the steps indicated on the links as reference guide and it might help:
VPN setup between iOS 10 iPad and SRX5308
Creating a VPN between iPhone and NETGEAR ProSafe™ Gigabit Quad WAN SSL VPN Firewall SRX5308
Regards,
DaneA
NETGEAR Community Team
Thanks for your response! I did follow the advice from both of these links, but I am still unable to get it working. It seems like I have messed with every setting possible! Please see the attached screenshots and let me know if you see anything that would be causing a lack of functionality. You'll note the VPN establishes correctly...
There are only two things I can think of:
1. There is no option to add an "IPSec VPN User" as you will see in the screenshot, but there is a section under VPN Client to add a user to the database so this is what I have done.
or
2. There is nothing in the release notes indicating that iPhone will work with this VPN so I'm wondering if that could be causing the issue? The release notes don't indicate any new features, and I am unable to see release notes for prior firmware releases so I can't confirm.
1. There is no option to add an "IPSec VPN User" as you will see in the screenshot, but there is a section under VPN Client to add a user to the database so this is what I have done.
The option to add an IPSec VPN User is available on the FVS336G. I don't think that the section under VPN Client to add a user will help compensate it.
2. There is nothing in the release notes indicating that iPhone will work with this VPN so I'm wondering if that could be causing the issue? The release notes don't indicate any new features, and I am unable to see release notes for prior firmware releases so I can't confirm.
There is no official article or documentation that iPhone/iPad will work with FVX538. FVX538 is already EoL (End-of-Life) many years ago as well as there has been many updates on iOS.
Regards,
DaneA
NETGEAR Community Team
- I hear ya,
Just thought it odd that it would connect at all if it weren’t supported. Leaving the thread open in case someone else has a thought.
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