NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jseidensticker's avatar
Apr 18, 2017
Solved

Gateway VPN SRX5308 to Cisco RV320

We are attempting to setup a VPN gateway connection between an SRX5308 (latest firmware) with a Cisco RV320 (also latest firmware) and cannot get them to connect. We believe we have the configuration mirrored between the two, but it fails to connect on the Connection Status page of the NetGear. 

VPN Log shows the following when attempting to connect from the Cisco:

 

Received Malformed packet of payload length 14501 and total length 32.
Tue Apr 18 19:51:39 2017 (GMT +0000): [SRX5308] [IKE] INFO: Received Malformed packet of payload length 4949 and total length 32.
Tue Apr 18 19:51:38 2017 (GMT +0000): [SRX5308] [IKE] INFO: Received Vendor ID: DPD
Tue Apr 18 19:51:38 2017 (GMT +0000): [SRX5308] [IKE] INFO: Beginning Identity Protection mode.
Tue Apr 18 19:51:38 2017 (GMT +0000): [SRX5308] [IKE] INFO: Received request for new phase 1 negotiation: 71.41.72.xxx[500]<=>173.9.167.xxx[500]
Tue Apr 18 19:51:38 2017 (GMT +0000): [SRX5308] [IKE] INFO: Configuration found for 173.9.167.xxx[500].
Tue Apr 18 19:51:20 2017 (GMT +0000): [SRX5308] [IKE] INFO: Received Malformed packet of payload length 46639 and total length 32.
Tue Apr 18 19:51:00 2017 (GMT +0000): [SRX5308] [IKE] INFO: Received Malformed packet of payload length 46639 and total length 32.
Tue Apr 18 19:50:51 2017 (GMT +0000): [SRX5308] [IKE] INFO: Received Malformed packet of payload length 49779 and total length 32.
Tue Apr 18 19:50:50 2017 (GMT +0000): [SRX5308] [IKE] INFO: Received Vendor ID: DPD
Tue Apr 18 19:50:50 2017 (GMT +0000): [SRX5308] [IKE] INFO: Beginning Identity Protection mode.
Tue Apr 18 19:50:50 2017 (GMT +0000): [SRX5308] [IKE] INFO: Received request for new phase 1 negotiation: 71.41.72.xxx[500]<=>173.9.167.xxx[500]
Tue Apr 18 19:50:50 2017 (GMT +0000): [SRX5308] [IKE] INFO: Configuration found for 173.9.167.xxx[500].

Tue Apr 18 19:50:00 2017 (GMT +0000): [SRX5308] [IKE] ERROR:  Phase 1 negotiation failed due to time up for 173.9.167.xxx[500]. bb91219dd84ccfd5:1a2465ff21f772fa

 

Config on both sides:

Group 2 - 1,024

MD5

3DES

IKE with passphrase

SA timeout: 28800 sec

 

Any assistance is appreciated.

  • jseidensticker's avatar
    jseidensticker
    Apr 19, 2017

    We got it working. Seems the Cisco does not accept the same special characters as the NetGear, and that was the SA Protocol error. It is up and running now. Thanks for your help!

4 Replies

  • Post screens of both sides configs, if you can.

     

    According to the logs you posted, phase 1 is not completing. Generally this is an IKE settings mismatch.

    • jseidensticker's avatar
      jseidensticker
      Aspirant

      I cannot post pictures of the config here, but here are the settings from each:

       

      SRX5308

      Encryption Algorythm: 3DES

      Authentication Algorythm: MD5

      Pre-Shared Key

      DH Group 2 1024 bit

      SA Lifetime 28800 sec

      Dead Peer - no

      Direction - Both

      Exchange Mode - Main

       

      Cisco RV320

      Phase 1 DH Group 1 1024 bit

      Phase 1 Encryption: 3DES

      Phase 1 Authentication: MD5

      SA Lifetime 28800

      Perfect Forward Secrecy - Enabled by default, but we tested with and without this setting

      Advanced - Exchange mode - Main

      Phase 2 settings - same as above

       

      Thanks for looking at this. I'm banging my head trying to see something that is different....

       

       

       

      • jseidensticker's avatar
        jseidensticker
        Aspirant

        Latest log file:

         

        [SRX5308] [IKE] ERROR: Phase 2 negotiation failed due to time up waiting for phase1.
        Wed Apr 19 14:49:04 2017 (GMT +0000): [SRX5308] [IKE] ERROR: Invalid SA protocol type: 0
        Wed Apr 19 14:48:49 2017 (GMT +0000): [SRX5308] [IKE] INFO: Received Malformed packet of payload length 22172 and total length 32.
        Wed Apr 19 14:48:32 2017 (GMT +0000): [SRX5308] [IKE] INFO: Configuration found for 173.9.167.xxx.
        Wed Apr 19 14:48:32 2017 (GMT +0000): [SRX5308] [IKE] INFO: Configuration found for 173.9.167.xxx.
        Wed Apr 19 14:48:32 2017 (GMT +0000): [SRX5308] [IKE] INFO: accept a request to establish IKE-SA: 173.9.167.xxx

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More