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Solved
Help Connecting with the VPN Client
Netgear support did a wonderful job helping me configure the hardware and VPN Lite on one Windows 10 computer (Case# 40683367) but I would like to install the client on an additional computer but I'm...
Hi vpn-help,
Welcome to the community! :)
It seemed that your concern is similar to the article below. Kindly access and try the steps indicated.
Error when activating VPN Client software on Windows 8
If ever your concern got resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,DaneA
NETGEAR Community Team
Hi vpn-help,
Welcome to the community! :)
It seemed that your concern is similar to the article below. Kindly access and try the steps indicated.
Error when activating VPN Client software on Windows 8
If ever your concern got resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
DaneA
NETGEAR Community Team
Thanks. Checking the box for Windows 7 compatability mode allowed activate the Lite version of the software and attempt a connection but it shows an invalid password. So, I'm closer.
BTW: NetGear support is awesome! I requested a license key for the client becuase the hardware / software was purchased in 2014 but never used and the NetGear support spent 2 - 3 hours over 2 days on the phone helping us configure the system. Truly amazing. The case number is in the first posting.
It works. Thanks for your help. I logged into the router remotely and found 2 settings that also needed changed.
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