NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Joe1999's avatar
Joe1999
Follower
Jul 17, 2017

I have a NETGEAR ProSafe VPN Firewall FVS338 and I cannot do a VPN Connection to work with my IPAD

I have a NETGEAR ProSafe VPN Firewall FVS338 and I cannot do a VPN Connection to work with my IPAD I have tried looking up on the web for help cannot find anything that can help me connect my home network to my I pad. I have tried uploading firmware versions 3.0.7-24 as this supposed to be compatible with IPAD this did'nt work when I got the user screen it was different than the one on my router. Is there any one out there would be able to help me in configuring my router to the VPN to work with my Ipad. This the link that I found some information but didn't work  https://kb.netgear.com/25836/How-to-Setup-VPN-with-NETGEAR-Firewall-and-iPhone-iPad

 

Regards

Joe

2 Replies

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Moderator

    Hi Joe1999,

     

    Welcome to the community!

     

    As per checking in here that your device is already too old for the link that you provided. It seems that the device that you have is not compatible to the present Iphone/Ipad article. This is already fixed to our new firewalls that we have. Were you able to work this one before?

     

    Regards,

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Moderator

    Joe1999,

     

    I would like to have a follow up on this thread. Please let us know if everything works ok now or you still need further assistance.

     

    Regards,

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More