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Retired_Member's avatar
Retired_Member
Aug 24, 2016
Solved

Ipsec vpn between srxn3205 doesn't connect.

Hello,   I'he a problem, our company has three sites connected by ipsec vpn. We are using a fvs318n and two srxn3205. Suddenly, after many months of use, the ipsec vpn doesn't connect between the ...
  • DaneA's avatar
    DaneA
    Aug 25, 2016

    Hi netutente,

     

    I'm glad to know that all of the VPN tunnels are now established between the FVS318N and the 2 SRXN3205.  Its possible that the port you have configured on the firewall rules for the surveillance system have triggered the problem.  It would be best that you state what happened to the surveillance system engineers and seek their advise as well. 

     

    I've noticed that the current firmware versions on both SRXN3205 and FVS318N are old already.  I suggest you to upgrade the firmware of both SRXN3205 and FVS318N in a ladderized manner.  For example, you will upgrade the firmware of the FVS318N from v4.2.1-2 to 4.3.0-19 then from v4.3.0-19 to v4.3.1-22 and so on until you reach the latest firmware v4.3.4-1.  You may download the firmware versions for the FVS318N on this link.  For the SRXN3205 firmware versions, click on this link

     

    Be reminded that it is recommended to perform a factory reset after doing a firmware upgrade then reconfigure it from scratch.  You may want to get a screenshot of all the settings configured on the VPN firewalls as reference before you proceed with the firmware upgrade.

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

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