NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Retired_Member
Aug 24, 2016Ipsec vpn between srxn3205 doesn't connect.
Hello, I'he a problem, our company has three sites connected by ipsec vpn. We are using a fvs318n and two srxn3205. Suddenly, after many months of use, the ipsec vpn doesn't connect between the ...
- Aug 25, 2016
Hi netutente,
I'm glad to know that all of the VPN tunnels are now established between the FVS318N and the 2 SRXN3205. Its possible that the port you have configured on the firewall rules for the surveillance system have triggered the problem. It would be best that you state what happened to the surveillance system engineers and seek their advise as well.
I've noticed that the current firmware versions on both SRXN3205 and FVS318N are old already. I suggest you to upgrade the firmware of both SRXN3205 and FVS318N in a ladderized manner. For example, you will upgrade the firmware of the FVS318N from v4.2.1-2 to 4.3.0-19 then from v4.3.0-19 to v4.3.1-22 and so on until you reach the latest firmware v4.3.4-1. You may download the firmware versions for the FVS318N on this link. For the SRXN3205 firmware versions, click on this link.
Be reminded that it is recommended to perform a factory reset after doing a firmware upgrade then reconfigure it from scratch. You may want to get a screenshot of all the settings configured on the VPN firewalls as reference before you proceed with the firmware upgrade.
Regards,
DaneA
NETGEAR Community Team
Retired_Member
Aug 25, 2016Hi DaneA,
a. on the firs one 10001, on the second one no port configured, only ip address, unfortunately I don't know why, tha configuration has been done by another person;
b. not yet, now it's working as described below;
c. 4.2.1-2.
This morning I found an anomalous traffic between one of the srxn3205 and the fvs318n. I've disabled the surveillance system access on all firewalls and now all the vpns are working.
I suppose a configuration conflict but I don't know how to fix it, perhaps I need to declare a specific port and configure a specific serverice for inbound traffic, I would ask your opinion. I can also contact our surveillance system engineers.
Thanks and regards!
netutente
DaneA
Aug 25, 2016NETGEAR Employee Retired
Hi netutente,
I'm glad to know that all of the VPN tunnels are now established between the FVS318N and the 2 SRXN3205. Its possible that the port you have configured on the firewall rules for the surveillance system have triggered the problem. It would be best that you state what happened to the surveillance system engineers and seek their advise as well.
I've noticed that the current firmware versions on both SRXN3205 and FVS318N are old already. I suggest you to upgrade the firmware of both SRXN3205 and FVS318N in a ladderized manner. For example, you will upgrade the firmware of the FVS318N from v4.2.1-2 to 4.3.0-19 then from v4.3.0-19 to v4.3.1-22 and so on until you reach the latest firmware v4.3.4-1. You may download the firmware versions for the FVS318N on this link. For the SRXN3205 firmware versions, click on this link.
Be reminded that it is recommended to perform a factory reset after doing a firmware upgrade then reconfigure it from scratch. You may want to get a screenshot of all the settings configured on the VPN firewalls as reference before you proceed with the firmware upgrade.
Regards,
DaneA
NETGEAR Community Team
- Retired_MemberAug 25, 2016
Hi DaneA,
thank you very much for your support and advices, you've been very kind and it is really appreciate.
I'll continue with our engineers to configure the firewall in a better mode if possible.
Kind regards!
netutente
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!