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Forum Discussion
License Key for Netgear ProSafe VPN Client Software
Hi, we have a ProSafe Gigabit 8 Port Firewall FSV318Gv2, and I'm needing a license key for it. I tried to follow the link to buy one, but the link is broken (I'm assuming because it's an older model)...
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May you be able to send me the serial number of your FVS318Gv2 so that we can check it on our system if there is a VPN client license key registered to it?
I'm looking forward to your private message.
Regards,
John
NETGEAR Community Team
Hi John, I appreciate you getting back to me! As I stated in my post, the switch itself is actually at a different location that I am about 45 minutes away, and it's up in a tower that's not easily accessible. Is there any way to buy a license for the software itself and not have to have the serial number? There's no telling when I would be able to physically get to the switch to find any kind of serial number.
Thanks!
Thank you for your response. VPN client software is for VPN firewall and not for a switch. You can access the GUI of the firewall and check the serial number from there. But if you are really pointing that the VPN client is for your switch, I'm not sure if we are on the same page.
Regards,
John
NETGEAR Community Team
It is a ProSafe Gigabit 8 Port Firewall FSV318Gv2. I literally just need a license key to the Netgear VPN Client so I can access the GUI of the firewall. Since the download of the VPN Client comes with a 30 day free trial, I was able to access the firewall, so I know this is what I'm needing. Without the VPN Client to open the tunnel to allow me to access the firewall, then I can't manage it like I need to. I've attached a picture of the license key screen the software is asking for to show you what I am referring too.
I understand that you need the license in order for you to view the serial number of the firewall. But the problem is, each VPN firewall has a corresponding VPN license key. We cannot just provide you with any VPN license key if you already have installed one. Unless you can provide the serial number of the firewall so that we can verify it on our system if it has one.
Regards,
John
NETGEAR Community Team
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