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Forum Discussion
netgear srx5308 internet speed slow
My netgear srx 5308 only gives roughly 37mb internet speed even though there is a 200mb Virgin line.
Any ideas
8 Replies
Hi Bridgford,
Let us isolate the problem. Kindly answer the questions below:
a. Are you connected via a wired connection directly to a LAN port of the SRX5308? If not, kindly do the test again while your PC is directly connected to a LAN port of the SRX5308 and check the internet connection speed.
b. Is the modem connected to the WAN port of the SRX5308 a modem-only device or a modem-router combination?
c. What is the current firmware version of the SRX5308?
Regards,
DaneA
NETGEAR Community Team
I am connected directly to a LAN port of the SRX5308 and i carried out a speed test.
This gave me 37mb down and 14 MB upload. This is from a Virgin 200MB line.
The Virgin modem is a modem router combination.
The latest firmware on the SRX5308 is 4.3.2-
Thanks for the feedback. Here are my suggestions:
1. Since the Virgin modem is a modem-router combination, I suggest you to configure it to full-bridge mode. In this way, it will be set as a modem-only device and the Public WAN IP address will be registered to the WAN port of the SRX5308.
2. Upgrade the firmware of the SRX5308 to the latest version which is v4.3.5-3. You can download it here. Be sure to perform a factory reset after upgrading the firmware then reconfigure it from scratch in order to start clean using the latest firmware version.
Let us know the results.
Regards,
DaneA
NETGEAR Community Team
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