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Forum Discussion

tkershaw's avatar
tkershaw
Aspirant
Nov 18, 2016

Netgear SSL VPN maximum limit on number of active tunnels has been reached on netgear vpn

We have a working SSL VPN setup and has been for some time now. Is there any way to clear active tunnels from the admin without having to do a power off reset? I tried a software reset first but that did not clear the problem. Also, the geardomain admin has always been sluggish but now seems even slower than usual, I have to wait 8 or 10 seconds for a response any time I click.

5 Replies

  • Dan_Z's avatar
    Dan_Z
    NETGEAR Expert

    Hello,
    Welcome to the community!

    To clear active tunnels,can go to VPN->Connection Status->SSL VPN Connection Status,click Disconnect button.

     

    Thanks.

    • tkershaw's avatar
      tkershaw
      Aspirant

      Yes, I tried that but no connections were showing to disconnect. I did find out the user was not closing the VPN properly after his remote control session timed-out or concluded; so he was admonished & re-educated on that. A power-off cycle of the SRX5308 cleared the error and the slow response times - crude but effective - though not ideal during the day when internet & email are being used by the staff.

      • Dan_Z's avatar
        Dan_Z
        NETGEAR Expert

        Hi tkershaw,
        Thanks very much for your feedback.


        I tried to do the case, but didn't see the issue.After click "Disconnect" button,the user record  will disappear.
        How much users did you connect?

         

        Thanks,

        Dan

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