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Forum Discussion

a-hua's avatar
a-hua
Aspirant
Feb 06, 2018
Solved

Netgear VPN Client Active problem

Hi Support,   I have a FVG318v2 firewall with one license vpn client embedded. It is found that I can't active the vpn client on my new laptop because I forgot to remove it from my old laptop. Coul...
Security
  • JohnC_V's avatar
    JohnC_V
    Feb 07, 2018

    a-hua,

     

    You should've sent it via private message so it will keep you private and the license key won't be taken away from you. I just edited your post.

    Let me try if we can now reset it.

     

    Regards,

JohnC_V's avatar
JohnC_V
NETGEAR Moderator
Feb 06, 2018

Hi a-hua,

 

Welcome to our community!

 

May you be able to send it to me via pm the license key and the email used in it? 

 

Regards,

a-hua's avatar
a-hua
Aspirant
Feb 07, 2018

Hi,

 

License key: 553330-*****-****-*****

Email: edward.999@********.com

 

Thanks.

A-Hua

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Moderator
    Feb 07, 2018

    a-hua,

     

    You should've sent it via private message so it will keep you private and the license key won't be taken away from you. I just edited your post.

    Let me try if we can now reset it.

     

    Regards,

    • a-hua's avatar
      a-hua
      Aspirant
      Feb 08, 2018

      Hi Support,

       

      The vpn client has working properly, thanks.

       

      Regards,

      A-Hua

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