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Forum Discussion
BretD
Oct 24, 2019Administrator
BR500 VPN Currently Experiencing Intermittent Connectivity Issues - Reply Thread
Update Oct 30, 2019
Dear NETGEAR BR500 customers,
Over the past two weeks we have experienced extreme instability with our VPN cloud ecosystem. We believe it is due to the scale of custo...
NathenB
Jul 16, 2020Apprentice
Did a little more testing, I am having "sporadic" connectivity. I just ran some pings and am pinging to googles DNS at about 40 ms. When trying to ping trough the tunnel I now have some connectivity, I had 2 replies with one being 2279ms and the other being 283ms. The remaining 3 timed out.
NathenB
Jul 16, 2020Apprentice
It appeared about 20 min after my last post that things cleaned up.
- Tech123123Jul 17, 2020Aspirant
Almost 2 years of Contant VPN drops and reboots. Netgear not sure wth you thought you could accomplish by moving us to subscription base making us purchase new hardware and then bending us over so hard. But just wanted to post this as I moved my final client off of the Netgear ecosystem completely. SMH you let me down and cost me tons of money and time I will not be returning.
- eremoAug 12, 2020Guide
Insight VPN is down again for me. I was hoping the recent firmware update would help, but it hasn't worked since.
Netgear appears unable to deliver a reliable product, and unwilling to explain what the problem is.
It's just a matter of time before I replace our Netgear equipment. Anyone have recommendations for a small business VPN router?
- NathenBAug 12, 2020Apprentice
Down here as well, both Site to Site and Client to site. Not to mention that when the VPN clients connect they see the same network 6 times.
- rjwerth28Aug 14, 2020Guide
Down for 2 days now.
I hear Ubiquiti makes a very nice product.
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