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Forum Discussion

AAS's avatar
AAS
Aspirant
May 22, 2018
Solved

Reset VPN Lite client license - new laptop

Need to reset my VPN Lite Client license.  I'm unable to activate it on my new laptop after I followed the instructions to remove it from my old laptop.  Thank you in advance for you assistance.

 

-Chris

  • Hi AAS,

     

    Welcome to our community! :)

     

    Please send the VPN License to me via pm so that we can forward it to the engineering team and have it reset.

     

    Regards,

3 Replies

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Moderator

    Hi AAS,

     

    Welcome to our community! :)

     

    Please send the VPN License to me via pm so that we can forward it to the engineering team and have it reset.

     

    Regards,

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Moderator

    AAS,

     

    I would like to have a follow up on this thread if you were able to send the license key?

     

    Regards,

    • AAS's avatar
      AAS
      Aspirant

      Yes, thank you for the follow up. I was able to open a support ticket and was advised the key has been reset. I'm awaiting to get access to my client's laptop to confirm. Thank you for you assistance.

       

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