Hello We have tried to install the VPN client from the CD, but i did not work. When I loaded a newer version it asks me for a license which we dont have. I checked the CD and could not see any license number Serial no: 1E259B3T00052 How can we solv this Best regards Fayez +4687058037

Yes, I was able to register our FVS336Gv3 and had the license keys reset after opening an online case with support. Everyone was very helpful. I know this response is 4 months late but thanks again for your help.

VPN Client License | NETGEAR Communities

11 Replies

DaneA
NETGEAR Employee Retired
Oct 10, 2016
Hi FAYEZCHAHRSTAN,

Welcome to the community!

The serial number you have given corresponds to an FVX538v2 VPN firewall. Kindly answer the questions below:

a. The VPN client you mentioned, is it the NETGEAR VPN Client Lite software?

b. Is the VPN client software you are referring to bundled with the FVX538v2 when it was purchased?

If your answers to both questions above are "yes", then kindly access and read the article below to check if you are qualified to receive a free VPN Lite license key:

VPN Lite Software Version 6.12.001

Regards,

DaneA
NETGEAR Community Team
DaneA
NETGEAR Employee Retired
Oct 13, 2016
Hi FAYEZCHAHRSTAN,

I just want to follow-up on this.

Regards,

DaneA
NETGEAR Community Team
- FAYEZCHAHRSTAN
  Aspirant
  Oct 20, 2016
  Hi and sorry to delay.
  It did npt solve the problem.
  
  The software on the CD doesnot work with newer Windows and the one I dowlnoaded needs a Licensnr.
  
  Moment 22 as we call it in Sweden.
  
  Best Regards
  Fayez
  - DaneA
    NETGEAR Employee Retired
    Oct 20, 2016
    Hi FAYEZCHAHRSTAN,
    
    It seems that what you have downloaded is the NETGEAR ProSAFE VPN Client Professional software. It would really require a license after the 30-day trial period. You may purchase the license key from any NETGEAR Authorized Reseller listed on this link.
    
    Regards,
    
    DaneA
    
    NETGEAR Community Team
josephsmith0000
Aspirant
Feb 27, 2017
Fayez my suggestion is that don't install VPN from PC because many time VPN which is installed from CD is Fake so download VPN From the internet if you can use premium VPN then use Premium VPN because premium VPN is very safe and secure then free VPN.

Thank You